First, we meet with leadership to learn more about where the program is right now. The team uses our Quality of Care Assessment to help identify strengths as well as areas that could use improvement.

Next, we analyze information from the assessment and develop a training plan customized to each center’s individual needs.

Our team conducts in-person training to introduce best practices, identify goals, make a plan, and set a timeline to make changes.

After the in-person training, we follow up with regular check-ins to offer support and to help navigate obstacles as they arise.